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Standard Shipping on Orders

$100 or More!

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Shipping Policy 

 

 

STANDARD SHIPPING

 

iQLightBulbs.com ships via FedEx and UPS with expected delivery in 5 to 7 business days for most products. Expedited shipping options are available for most orders.

 

Our Standard U.S. Shipping Rates (Contiguous U.S. Only)

 

Order Total (less tax) Shipping Cost
$0 to $99.99 $9.95
$100 or more *FREE

*Free standard shipping is available in the contiguous U.S. only.

 

SHIPPING INFORMATION FOR SPECIFIC PRODUCT LINES

If an order is going to take longer than the expected delivery time, you will be notified by e-mail or telephone by our customer service department.

 

SHIPPING OUTSIDE THE CONTIGUOUS U.S.

Shipments to Alaska, Hawaii, Virgin Islands and Puerto Rico incur additional shipping fees. The fee amount will be determined at the time of order packaging based on the weight and dimensions of the packaging.

 

INTERNATIONAL SHIPPING - CANADA AND MEXICO

We are able to calculate shipping rates with standard and expedited options during check-out, using your choice of FedEx or UPS.

 

OTHER INTERNATIONAL SHIPPING

For international orders to countries or territories other than Canada or Mexico, please contact our sales department for more information.

 

RUSH DELIVERY

Customers have the option to select expedited shipping at checkout.

 

P.O. BOXES

iQLightBulbs.com cannot ship to Post Office Boxes.

 

 

Return & Restocking Policy

iQLightBulbs.com stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and notify us within 30 days of product receipt. A Restocking Charge of 30% will apply to all items returned where iQLightBulbs.com has made no error in merchandising or shipping. Refunds will be made by original method of payment or refund check. All returns must arrive in the original packaging and all freight charges for the return of goods are to be paid by the customer.

 

There are exceptions to our Return Policy including, but not limited to, fluorescent bulbs 36" or longer in length, special order products, orders shipped outside of the contiguous U.S., and shipments delivered via common carrier. Please call 1.888.988.9220 or email customer service to obtain a Returned Material Authorization (RMA) before returning any product.

 

Shipping charges are not refundable.